.IDENTITY is an identification software program that enables to start an audio and video connection between the customer (user) and the bank (operator) via a simple web-cam. This revolutionary application represents a new opportunity for banking activities and for all those services where customer identity certification is required.
.IDENTITY enables to issue remote digital signature certificates (FDR) in real time. Also, regardless of where they are, users can sign applications for opening a bank account in a few minutes without using paper.
.IDENTITY represents a new concept in the field of remotely-managed points of sale and consultancy. The project was designed to replicate, from a remote location, over-the-counter transactions that are normally carried out in the presence of a physical operator.
In this way, the bank can provide its services with the aid of the most modern technologies in terms of remote control, last-generation videoconferencing, virtualization and remote control of computer equipment, and even access control, lighting and air conditioning.
The service can be provided in outsourcing and is supported by a pro-veritate opinion that certifies the process.
. IDENTITY uses cutting-edge technologies (Ciso Telepresence and Jabber) and works in 3G connection. Though such platforms, in particular, Jabber Guest, Cabel is able to provide new internet – based video communication services in total security and with no need to install to specific programs on customers’ PCs.
Thanks to .IDENTITY, banks are able to offer their customers the convenience of operating through digital channels, including, for example, the possibility to complete the account opening procedure entirely online via a webcam or a mobile phone.
The process involves three phases:
customers declare their intention to use a digital signature certificate and to have read and acknowledged the operating manual and the privacy statement;
the remote identification process takes place following the customers’ acknowledgment of the recognition requirements;
the RDS certificate for signing contracts digitally is issued.
The plug-in to access the video communication platform can be downloaded at just one click.
the partnership between Cabel and CISCO guarantees the best technologies and safety standards.
the client identification procedure can be activated from whatever location at the user’s convenience
users only need a webcam, a mobile phone and their personal documents to proceed.
the adoption of .IDENTITY is the first step towards the activation of new points of presence (.Banca).
the identification process is practical and streamlined.
The .IDENTITY digital identification system records the video conversation between the user and the bank operator
Also, during the videoconferencing session, the user’s documents are exchanged and verified by uploading the images of the same.
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